PRIVACY POLICY

Effective from July 2025

At Timothy’s Legacy, your privacy matters. This policy explains how we collect, use, share, and protect your personal information when you visit our website, shop with us, or engage with our services.

1. Our Commitment to Your Privacy

We are committed to processing your personal data responsibly, transparently, and in accordance with applicable laws—including the UK GDPR and other data protection regulations. Our goal is to handle only the data we need, for clearly defined purposes, and to safeguard it with strong security measures.

2. What Personal Data We Collect

We may collect and process the following types of personal data:
    •    Information you provide directly – when you create an account, place an order, contact us, or respond to surveys. This includes your name, email address, shipping/billing address, payment details, and communication history.
    •    Technical data – such as your device type, IP address, browser type, location (if shared), and how you interact with our website.
    •    Cookies and tracking technologies – to improve your experience, track usage, and personalize content.

3. How We Use Your Information

We use your personal data for the following purposes:
    •    To process and fulfill your orders
    •    To communicate with you about your purchases, account, or customer service queries
    •    To improve our products, services, and website
    •    To personalize your shopping experience
    •    To send relevant marketing content (only with your consent)
    •    To ensure the safety, security, and lawful use of our website

Note: You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.

4. Sharing Your Data

We only share your information when necessary and always with care:
    •    With trusted service providers who help us operate our website and deliver products (e.g., payment processors, shipping partners)
    •    If required by law or in response to legal processes
    •    In case of business changes like mergers or acquisitions (you’ll be notified beforehand)
    •    Never for third-party marketing without your explicit consent

5. How We Use Cookies

Cookies are small files that help us understand how you use our website and improve your experience. We use cookies to:
    •    Remember your preferences
    •    Enable secure checkout
    •    Track site usage to improve functionality
    •    Serve relevant ads (only with consent)

You can manage your cookie preferences in your browser settings.

6. Data Security and Retention

We take security seriously and apply reasonable technical and administrative measures to protect your personal data from unauthorized access or loss.

Your data will be retained only for as long as needed for the purposes outlined here, unless a longer retention period is required by law.

7. Your Rights

As a UK or EU resident, you have rights under data protection law, including the right to:
    •    Access, correct, or delete your personal data
    •    Restrict or object to data processing
    •    Withdraw consent at any time
    •    Receive your data in a portable format
    •    Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below. We may need to verify your identity for security purposes and will respond within 30 days.

8. Children’s Privacy

Our products and services are not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us and we will delete it promptly.

9. Third-Party Services

Our website may contain links to other websites or services. Please be aware that this Privacy Policy does not apply to third-party platforms. We encourage you to review their privacy policies before engaging with them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you. Your continued use of our website afte